Financial Transparency is Good for Community

I was recently in a conversation with several people that had previously organized one or more community events. The topic evolved into a discussion of Sponsors, and eventually, fund raising. Being able to adequately raise the funds necessary is critical to producing a successful event. Many vendors will readily provide products for raffles and give-aways (SWAG), but the success of the event hangs on being able to raise cold, hard, cash. Venues and equipment have to be rented, refreshments and lunches purchases -and insurers  seem to always require payment. Being able to draw upon the supporting community of vendors for sponsorship funding is essential to producing free community events.

I propose that community events embrace transparency and provide a public accounting of Sponsor funds.
One of the topics we discussed is an issue that seems to be just below the surface in the community at large -it’s there, and no one really wants to bring it into the open. (Andy Warren wrote about the subject in this post just a few months ago.) The issue we discussed is about financial transparency -including what to do with excess funds after the event. And further, is it necessary or appropriate that all funds raised in the name of an event be expended solely for that event? It was even emphatically stated that it was good to over subscribe sponsorship for the event and re-direct the excess funds to other purposes. Some adamently postulated that intentionally over selling sponsorships allow funds to be used to support other seeming worthwhile community activities.

And I thought -just hold on now. To me, that’s approaching being misleading, if not outright deceptive to sponsors -and to the community at large.

If organizers deliberately use the event fund raising as a cover to gain funds for other purposes, no matter how worthy, there is a real danger that sponsors will stop giving money.
My concern is this: If we approach a potential sponsor for funds to produce ‘Event A’, in my mind, the sponsor has an expectation that the funds go to produce ‘Event A’. If some of the funds are diverted to support activities B, C, D, etc., sponsors may feel that they are being unfairly used to support activities that they may not have chosen to support outright. Or at the very least, they were not provided the opportunity to make a rational decision to support activities B, C, or D. Vendors vote with their dollars -they give money to events that make sense for them. They are calculating the ROI for access to the attendees -factoring in the competitive environment with other sponsors. More sponsors means less access. When events are over subscribed, the calculation becomes skewed. When unknown amounts of sponsor money is diverted to other purposes, the calculation becomes almost worthless.

If organizers deliberately use the event fund raising as a cover to gain funds for other purposes, no matter how worthy, there is a real danger that sponsors will stop giving money. If that happens, everyone loses.

I propose that community events embrace transparency and provide a public accounting of Sponsor funds. Granted, there may be valid reasons to not disclose individual Sponsor contributions, and you will notice that is not being called for here. I propose to break this down into just a few simple categories -such as:

Total Received, less

  1. Venue, Equipment Rental & Insurance
  2. Banking Fees and Taxes (including Paypal fees)
  3. Printing, Signage & Misc Supplies
  4. Volunteer Expenses (Shirts, pre/post Event, etc.)
  5. Speaker Expenses (Gifts, Shirts, Dinner, etc.)
  6. Event Food & Refreshments
  7. Attendee SWAG (Shirts, etc.)
  8. Attendee After Event

Amount Left Over

And then provide a statement of how the left over funds (if any) will be used to support the community. This level of transparency will allow sponsors to understand how their funds are being used.

I recognize that there may not be simple agreement to this level  of public disclosure, that situations can be complex, and that there may be valid justification for some financial obscurity. Let’s start a public discussion about what is best for the community at large. To continue the status quo, where there are below the surface grumblings, questions, and even suspicions, is not good for the community at large.

I’d like to hear your thoughts on this.

  • Should all funds raised for an event be spent solely for that event?
  • And should event organizers be more transparent about funding AND expenditures?

(The recent SQLSaturday Oregon 2011 Financials are published here.)

More on ‘Paying for Free’

… it is in the best interest of the tech community to accept that contact from sponsors is a necessary part of the exchange for free community events
A few weeks back, I wrote a piece Paying for Free encouraging community support of sponsors. In that article, I opined that it is in the best interest of the tech community to accept that contact from sponsors is a necessary part of the exchange for free community events. Sponsors provide the funding that makes it possible to have free community events. These free community events, such as SQLSaturday, Code Camp, Bar Camp, Word Camp, etc., provide opportunities for working professions to pick up new information and technique, as well as network with others. We attend knowing that these community events are not merely marketing exercises -as they most likely would be if left entirely up to the vendors to produce.

I suggested that when you register for a free community event, that you opt in to allow the sponsors to contact you after the event. Others added that visiting the sponsors table and chatting with any on-site representatives was important. We have to remember that sponsors are providing the funds necessary for the event, and that there is an implicit expectation for access to attendees in order to present their message. By opting in for after event contacts from the sponsors, you are communicating that you understand the implicit exchange, and are willing to give the sponsors an opportunity to present you with their message.

I have only positive experiences when asking to be unsubscribed or removed from a mail list.
While there seemed to be general support, a few folks discussed their historically bad experiences trying to get removed from mail lists. In a few notes, it there seemed to even be disdain for the very concept of the implicit exchange. But many acknowledged that they choose to opt-out without giving due consideration to both the changes in mail list management AND sponsor’s needs. They indicated that they were re-awakened to the implicit exchange and would be more willing to opt-in in the future.

While I agree that in the past, it may have been difficult to get oneself removed from mail lists, the situation has matured, and reputable vendors (backed by legal changes) recognize their responsibility to allow someone to easily unsubscribe from their mail lists. I contend that in the past several years, I have only positive experiences when asking to be unsubscribed or removed from a mail list. In our social relationships, when we accept a dinner invitation to a friend or relative’s home, we understand and accept the implicit exchange that we will then give our hosts due consideration to listen to their stories. When we don’t want to hear their stories, we don’t accept the dinner invitation. Understanding the implicit exchange is really quite simple, and a hallmark of a well balanced person.

So my challenge to you is thus:

    In exchange for having the opportunity to attend free community events, will you give sponsors a chance to prove their sincerity and opt-in to an after event mailing -knowing full well that you can easily have yourself removed from future mailings if the sponsor’s product or message does not fit your needs?

If you are not willing to accept the challenge, then you must accept that you are a ‘user’, someone that just takes without honoring implicit relationship based exchanges. Does that really reflect who you are?

Paying for Free

In the computer technology field, there is an excellent array of ‘free’ professional activities …
It seems like there is a widespread malaise in the country these days. Everyone’s clamoring to cut taxes -but no one wants to have their neighborhood school closed, or fear bridges collapsing underneath them, or damage their automobiles while driving over deteriorating streets and roads. They expect Fire and Police personnel to magically appear when needed. The list can go on and on. Folks want and expect so many things to be available, yet they don’t want to pay for them. They don’t care if someone else has to pay more, they just want to pay less.

In the computer technology field, there is an excellent array of ‘free’ professional activities. User Groups, Code Camps, and SQLSaturdays are just a few opportunities often provided where you can pick up information about upcoming technology changes, gather a few tips and tricks, network with others, and even find a job. These events are made possible with the generosity AND self-interest of Vendors –companies that want the opportunity to put their message in front of the audience. In exchange for their money, these Vendor/Sponsors get exposure for their products and company message. Their logos may be on signs, they provide printed material, they offer raffle items, and they even send their personnel to be on hand to talk with attendees. They are trying to be noticed. They are trying to have the opportunity to put their product or message before a receptive audience for consideration.

I have rarely left an event thinking that it was a waste of time -I always gain from being there.
To me, it seems like such a simple bargain. I go to the event and consume whatever learning / skill / networking opportunities that fit my interests. I have rarely left an event thinking that it was a waste of time -I always gain from being there. In exchange, I listen to a few sales pitches, see a few new products, pick up some literature, and even expect to receive an email or two. It’s not too burdensome. If the vendor’s products and my needs are out of sync, then I ask to be removed from their mail lists. I get a great free opportunity, and the vendor gets the opportunity to show me their product.

In my experience, Vendors that sponsor technology events are reputable and ethical. If, upon receiving their after-event email, I ask to be removed from their mail list, they readily do so. And on occasion I have actually discovered that I really do wish to continue contact with a particular vendor.

… ensure that in the future, similar opportunities are available …
As a ‘free’ event organizer, I am personally dismayed about how many folks, when registering for the event, automatically ‘opt out’ from receiving after-event email contact from the event sponsors. It seems like they just can’t be bothered to receive an email from a Sponsor, and then, after receiving that after-event email, make an educated decision about remaining in contact with the sponsor.

That just seems so wrong!

Life is about balance. Everything has a cost. It’s not sustainable to always expect and never be willing to pay. If you are going to accept the opportunity to improve your knowledge, skills, and professional network (and I truly hope that you are) -be willing to play the game and pay the Piper. It’s not only fair, but it will help ensure that in the future, similar opportunities are available for you. If everyone opts out, one day the sponsors will all opt out too. Then we all lose.

Support FREE events, give yourself and Sponsors a chance.

Am I wrong here? What are your thoughts?

Where Should I Stay When at the PASS Community Summit?

Another in the PASS ‘First Timers’ series…

I recently received an email with the following comment and question regarding the PASS Community Summit. It went something like this:

    I have relatives in the Seattle area, and I am wondering if there are any compelling reasons to stay at a hotel close to the Convention Center. I enjoy my relatives, and yet I want to make the best decision for my first adventure to the PASS Summit.

For my first couple of PASS Summits, I stayed with friends -it was great, we spent some time catching up, and we talked laughed a lot. And there was just a little bit of transportation hassle each day as I made my way down to the Convention Center. Each evening, I had to make the decision to decline offers to go out to dinner or drinks with some of the folks that I met during the day. I needed to get back to my friends -they were expecting to see me and spend some time togther. It felt really odd and uncomfortable to consider staying late -would my friends think that I was inconsiderate and just using them for a cheap place to stay? So I really didn’t allow myself to consider just hanging out with other attendees.
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An Open Challenge to PASS Summit Attendees

Another in the PASS ‘First Timers’ series…

We’ve all attended an event for the first time -perhaps alone. And now we’ve moved into the mix of those that have been there before. We’ve got the shirt, we know where the toilets are located, and we have made a few friends. Returning to the PASS Summit is exhilerating -full of excitement and anticipation. We feel great to be here.

I hope to entice you to reach out and help FirstTimers -just as you have been helped over the years
I offer a challenge to you, a challenge that will test your commitment to community, a challenge that will test your inclusiveness, and a challenge that will provide you incredible satisfaction.
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I’d like to Thank the Academy …

A few weeks back I received an email from Microsoft informing me that I was being awarded MVP for SQL Server. Again. For the fifth time. I am truly humbled by the company I am in as a SQL Server MVP -most of the best minds in the business from around the world.

Microsoft bestows an MVP award to folks that are highly invested in sharing their competence with the community.
Occasionally, I’m asked what one has to do to become a MVP, what exams or courses prepare one to become an MVP. Is it a matter of proving worthiness with technical competence or professional connections? No, that’s not it. No exams, no certifications, no courses -not even who you know.

Microsoft bestows an MVP award (Most Valuable Professional) to folks that are technically competent AND highly invested in sharing their competence with the community. The award serves as a congratulations -you’ve been noticed for one’s efforts in the technical community during the previous year. (Click here for the official information about the Microsoft MVP program.)
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Other Things to do When Coming to the PASS Community Summit

Another in the PASS ‘First Timers’ series…

… a few low cost options that will give you a great experience while being in the Pacific Northwest …
Some of you will arrive in Seattle a day or two early, or perhaps stay a little while longer. Maybe you have decided to enjoy your first visit to the Seattle area, or perhaps you’ve been there before and now want to explore a bit. You’re reasonably intelligent and you can read. So you will consume the typically Tourist Information material at your hotel and make your own decisions about the ‘must do’ activities that fit your interest. You are quite adept a determining which museums and tourist attractions draw your interest.

My purpose here is to offer you a few low cost options that will give you a great experience while being in the Pacific Northwest. These are all things that I have done, and have greatly enjoyed. (If you have a favorite low-cost activity that is not included, please let me know.)
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Why Did I Forget to Bring … to the PASS Summit?

Another in the PASS ‘First Timers’ series…

DRAT! The realization hits you. You had it at home and now you really need it in Seattle. Why, oh why didn’t someone give you a hint that you just might need it. Now you have to choose to do without it and possibly be frustrated or uncomfortable, or go out and buy another one. That’s a difficult decision.

… what you should consider bringing when you come to the 2011 PASS Community Summit …

  • Where will you find it?
  • How will you get there?
  • How long will it take?
  • How much will you miss?
  • Why would you need two when you get home?

Perhaps you will just try to struggle along without it. CRAP! CRAP! CRAP!
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Remember Your First High School Dance?

Another in the PASS ‘First Timers’ series…

Do you remember when were in high school, and went to your first school ‘dance’. Maybe you were new in the area and didn’t know anyone. You may have stood on the sidelines, watching all of the ‘cool kids’ having fun, wishing that someone would just come up and invite you to join in. Most likely they didn’t; perhaps you went home unsatisfied, yearning for a different experience. Yes, you can say that you went to the event, and yes, you chatted with a few other ‘outsiders’. BUT, you didn’t really feel that you were part of the ‘excitment’. Maybe next time you told yourself, or you thought that perhaps maybe next time you would just blow it off and go to the movies. At least you wouldn’t feel like an outsider. They could just have their blasted dance!

I’ve attended 11 of the past 12 PASS Community Summit conferences. My first time was like the description above. I was an outsider; I went to sessions and got a lot of great information.

This community will teach you, help you, hire you, and give you opportunites to soar.
But I noticed that quite a few folks seemed to be connecting in ways that eluded me. They were chatting about sessions and meetings that were not on the printed schedule, what they did in the evenings -even some ‘parties’ sponsored by various vendors. Somehow, they just seemed to be able to find out about things that I hadn’t heard about.
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Tips on Writing Great Job Listings

Occasionally, I am asked to help an organization find staff or contract help. I find that too often very little care is given creating a job listing -just dash out a few sentences that highlight what is obvious. Or worse, create a laundry list of every conceivable task and experience requirement -a list so long and convoluted, that no one could actually qualify.

New ‘just released’ technology, no problem -we want 4 years experience. You have experience with various technologies -indicated by acronyms, we’re going to just ask for all possible technologies by acronyms. It doesn’t matter if it applies to the real job, it might come in handy someday..

Organizations just don’t understand why they are having difficulty in finding the high quality applicants that must surely be ‘out there‘. I regularly encounter employers that just don’t understand why they are not able to attract high quality applicants.
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